Consulting & Services

Our consulting and services give your digital transformation in the areas of yard management and central logistics workflow the decisive boost it needs.

The basis for the successful implementation of a new software solution is a precise description of your business requirements and expectations. This goes hand in hand with business process optimization to implement your digital strategy in your day-to-day business. We cover these topics as part of our consulting services.

Our complementary services include project management, support, and software maintenance.

Learn more about our consulting and services offerings:

Our consulting offer for digital yard management and the central logistics workflow

Take this opportunity to rethink your logistics processes and integrate value-added elements into your operations. As your partner, we stand by your side and support this process according to your individual needs. Whether as a consultant or as the responsible designer of your business processes – we support you in achieving your goals.

Our consulting goes beyond theoretical approaches. When implementing your logistics project, you benefit from our many years of experience and our professional project management. We bring your business optimization to life and make sure it delivers tangible results.

Your advantages through our consulting

We analyze and evaluate your current logistics processes. You benefit from the following advantages:

Increased efficiency through automation and standardization

Reduction of costs and resource requirements

Improve the quality and consistency of processes

Process consulting

Our approach in detail:

Specification

The specification phase deals with the definition of all relevant business processes, technical requirements, data structures, system architectures, and functionalities that affect an organization.

Together with our customers, we evaluate existing processes and procedures in workshops, including the identification of weak points and bottlenecks in the processes. The aim is to obtain perfectly analyzed, optimized, and refined structures that increase the effectiveness and efficiency of your company through the introduction of our logistics software solutions.

Implementation

Implementation begins shortly after the first two specification workshops. Based on the information provided by the project team, our programmers will develop your customized logistics software solutions. We also actively involve the team on the customer side in the development. A lively exchange between the two parties is also very important in this phase. At regular intervals and according to defined schedules, new development steps are carried out, which are then ready for testing. This form of interaction ensures high quality and reduces the development effort to a reasonable level.

UAT (User Acceptance Test)

Together with our customer and selected users, dedicated system tests are then carried out. Afterwards, we always conduct a debriefing to ensure that all customer requirements have been implemented correctly. Of course, it is also very important for us to take into account the wishes of the users. They are the ones who ultimately work with the new logistics software solution.

Go-Live

The final step is the go-live. We have developed a deployment strategy that we have been practicing successfully for years – together with our customers, we are on site and commission the individual plants. We do not distinguish how many plants our customer has. A partner with only a few plants has the same quality in the rollout as one with countless plants.

Support

After the successful implementation of our solutions, we offer our customers a comprehensive support service. This includes worldwide support in German and English as well as availability of our specialized team up to 24/7, depending on your needs. Depending on the requirements, our customers can choose between different support levels, such as 1st, 2nd and 3rd level support.

Our service offer

Our project management offer

Each of our projects is accompanied by experienced IT project managers to ensure that they are completed successfully. Project management duties include:

Understanding of customer requirements and how to translate them into specific project goals and plans
Ensuring that the customer’s requirements and expectations are properly understood and implemented by us accordingly
Regular communication with the stakeholders of the project and information about the current project status
Provide professional and technical advice to demonstrate best practices, overcome technical challenges, and identify potential solutions. As a result, companies benefit from our expertise and experience, and the project can be successfully implemented.

You want to stay up to date?

We inform you about current trends, events, product news and co.

To the newsletter

Our support offer

Your success matters to us – and so does the support behind it. That’s why we offer a range of service levels designed to fit your individual needs. From dependable support during business hours to premium 24/7 assistance, you can choose the service that fits your business best. Our experienced support team is available in both German and English, providing fast, professional, and personal assistance whenever you need it. With expert guidance, quick response times, and a strong focus on solutions, we are always by your side.

Our support includes:

24/7 support
Remote access via VPN
Various service levels
Bilingual support (English + German)
Qualified support team

Our offer in the field of software maintenance

Our software maintenance includes bug fixes, security updates, feature enhancements, and long-term support to ensure the stability, security, and performance of the software and extend its life.

Do you have questions about our consulting and services?

Contact us!

Telefon: +49 731 1551-0
Mail: info@axians-ias.com

You are currently viewing a placeholder content from HubSpot. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

Unblock content

More Information